Frequently Asked Questions

About the challenge

What is Step Up for Smart Works?

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Step Up for Smart Works is our new mass participation challenge. March 2025 marks a milestone moment for Smart Works – the end of our three year plan where we hope to meet our target of supporting 10,000 women over the year. The challenge is simple: walk 10,000 steps a day, every day, for the month of March whilst raising vital funds to help more women into work across the UK. Step up with friends and family as a team, through your workplace in a corporate team, or sign up as an individual. 
This challenge is running from the 1st-31st of March.

Who can take part?

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This challenge is open to anyone. All you need is a passion for empowering women into employment. 

How many team members can I have?

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There is no minimum but a maximum of five members in each team.

How do I use the email signatures Smart Works have provided?

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Firstly, download your favourite email signature from the resources section. Find your email signature in the settings of your email account (top tip: you can always search ‘signature’ if it’s tricky to find).

Next, insert or paste the image into your email signature. Finally, you can add a hyperlink to your team’s fundraising page by clicking on the graphic, selecting the ‘insert link’ button and pasting the link to your fundraising page. 

Where can I submit photos?

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We would love to see you stepping up for Smart Works!

Use the hashtag #StepUpforSmartWorks when sharing on social media or email your stories to stepup@smartworks.org.uk

Signing up

How do I create a team?

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If you are the first person from your team to sign up, then you will need to create a team. Whilst you're filling out the registration form, you'll be given the option to create your team.

You can then invite people to join your team by sending out your team link!

How do I join a team?

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Complete the registration form. When it comes to 'Join a team', you will be able to select your team name from the drop-down. 

I can no longer take part in Step Up for Smart Works, but I have already signed-up. What should I do?

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We're sorry you are no longer able to take part. Please email stepup@smartworks.org.uk to let us know.

How do I brand my team page?

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Team leaders can add organisational logos to their pages – if you do not see an ‘camera’ icon on the Cycle logo inviting you to modify this logo then you are not registered as team captain – you can either email cycle@smartworks.corg.uk and ask that you are registered as the team leader and make these amends or ask your team captain to do this.

Fundraising

How much do I need to raise?

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We ask for a fundraising target of £200 per person and £1,00 per team of five. There are prizes to be won for the top fundraisers, so encourage your friends, family and colleagues to dig deep!

How can I hit my fundraising target?

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Check out the Welcome Pack that we have emailed to you for fundraising tips and advice.

Where does the money go?

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The money you raise will go towards your chosen Smart Works centre and will support our mission: for any woman who needs our help to be able to find her way to Smart Works. With your help, we will be able to reach and help more women across the UK with the clothing, coaching and confidence they need to get the job and transform their lives.

Where and how do I pay my sponsorship money in?

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If you have collected any money through fundraising events we would recommend that you donate this directly to your fundraising page.

Can people add Gift Aid to their donations?

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Of course. UK taxpayers can increase the value of their donations by 25%. This means that if they donate £10, Smart Works will receive an extra £2.50 – at no additional cost to the donor. As the fundraiser, you don’t need to do anything other than spread the word. Stripe will automatically ask your sponsors if they’re eligible for Gift Aid and pass on the money in full.

How can I customise and update my page?

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We recommend updating the photos and text on your page, as well as posting regular updates to let your supporters know how you’re getting on with the challenge. Go to 'edit my page' in the dropdown under your name in the top right hand corner to make any changes to your page.

Can the team page receive donations?

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Yes! This year you are able to donate to an individual or to a whole team stepping up for Smart Works. Follow the 'Donate' button above.

Completing the challenge

How should I complete my steps?

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You are welcome to step your way to your target however you like. You might want to consistently walk 10,000 steps a day, or maybe you want to do a big team trek and smash out a big chunk! It's 310,000 steps over the month and however you complete these is up to you. 

Where should I complete my steps?

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Wherever you like! Outside, on a treadmill, up a mountain, the choice is yours!

How do I upload the steps I have completed to my fundraising page?

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We support Garmin, FitBit and MapMyFitness. You are welcome to connect your fitness account with your individual fundraising page to log your steps automatically or you can keep track of your miles in any way you like and add them manually. Manually logged steps should be live within an hour.
 

How do I find my team on the official Leaderboards?

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You can expand both the Distance and Fundraising Leaderboards to see where your team sits.

Can I link a fitness app to my fundraising page?

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Yes. You can easily connect to fitness apps to keep track of your activity. We support Strava, Garmin, FitBit and MapMyFitness.

Further Questions

I still have questions. Who can I contact?

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Please email stepup@smartworks.org.uk and our friendly team will be happy to help.